Frequently asked
Straight answers. No sales pitch.
If we haven't covered it here, drop us a line, we'll answer honestly, even if the honest answer is that we're not the right fit.
£500 upfront to design and build, then £50/month for the ongoing plan that covers hosting, updates, edits and support. There are no other fees, no setup charges and no long-term contract.
A bespoke six-page website designed around your business, all copy written for you, mobile and tablet layouts, basic on-page SEO, contact forms, Google Analytics and Google Business Profile set-up, and going live on our hosting.
Fast hosting, SSL, daily backups, security and software updates, uptime monitoring, unlimited small content edits (fair use), and a real human on email or phone who replies within a working day.
Two weeks from the discovery call to going live is our standard. If your content and photos are ready, we can move faster. If you need it done for a specific date, tell us and we'll build to it.
Yes. The design, the code and the content are all yours from day one. Cancel the plan whenever you like with 30 days' notice and we'll hand everything over, files, domain, analytics access.
No. The £50/month plan is rolling. Cancel any time with 30 days' notice. If we're not doing a good job, you shouldn't be locked into paying us.
You don't pay. We show you the homepage direction before any invoice is due. If it's not right, we either redraw it, or we shake hands and part ways, no charge.
Yes. A short call, a few sensible questions, and we write it. You review, tweak and approve. Most clients change one or two words and sign it off.
In most cases yes, if the site's on a mainstream platform (WordPress, Wix, Squarespace, etc). If it's on something unusual, we'll take a look and tell you honestly what's possible.
For simple product ranges (up to about 30 lines) we can build directly on the site. For larger shops, we integrate Shopify or WooCommerce properly, with an honest fixed quote on top of the standard build.
The websites we build have solid on-page SEO baked in, clean structure, fast pages, sensible copy, LocalBusiness schema. For active SEO campaigns (link building, content marketing) we offer a separate Local SEO service, see the services page.
West Sussex – Horsham specifically, and we work with businesses across Sussex, Surrey and the wider South East. We can absolutely work with clients anywhere in the UK; everything's done remotely with calls when needed.
Whoever picks up the phone. We're a small studio, no account managers, no offshore developers, no handovers. The person you speak to designs, builds and looks after your site.
Yes, properly. Over half of local business visitors are on a phone, so mobile is designed first and tested first. If it doesn't feel right on the phone, it doesn't go live.
Yes, see the Work page for recent case studies. Happy to share more examples relevant to your industry on a call.